Frequently Asked Questions
Getting Started
What do I need to provide for you to create the website?
Your logo, colors, text, photos, and contact info. If you don’t have content ready, we can help with creation.
How long does it take to launch a website?
Most sites go live in 2–4 weeks, depending on how quickly we get your content and feedback and the quantity of pages.
Do I need a domain name?
Yes. If you already have one, we’ll connect it. If not, we’ll guide you through registering a new one.
How many meetings are included?
How many meetings are included?
We include an initial strategy call and a review call. More can be added depending on your plan.
How much involvement is required from me?
How much involvement is required from me?
We handle the heavy lifting. You’ll just provide content and give feedback during reviews.
Pricing & Plans
Why do you offer a low setup fee and a higher monthly plan?
We want to make it easy to get started without a big upfront cost. The monthly plan isn’t just hosting — it includes platform access, security, ongoing updates, and real support from a designer who keeps your site running smoothly.
What happens if I cancel?
You can cancel anytime. Your hosting and design stay on our platform, but your text, photos, and content are yours to reuse.
If I switch providers, what happens to my website?
The design won’t transfer, but your content is yours. You can use it to rebuild elsewhere.
Can I upgrade my plan later?
Yes, you can start small and move to a higher plan if you want more support or features.
Website Platform & Features
What platform do you use to build websites?
What platform do you use to build websites?
We use a professional website platform trusted by thousands of agencies worldwide. It’s fast, secure, and built for businesses.
Is the website built with WordPress?
No. We don’t use WordPress. Your site is built on a professional platform that outputs clean, fast code. It’s designed to be secure, responsive, and easy to manage without plugins or technical headaches.
Can I edit the website myself?
Yes. You’ll get access to a user-friendly editor where you can change text, photos, and content anytime.
Can my website grow as my business grows?
Absolutely. Start with a simple site and add more pages, features, or eCommerce as your business expands.
Do you offer eCommerce websites?
We specialize in business websites but can add simple eCommerce features like product listings and payments. For larger or more advanced stores, we often recommend pairing your website with Shopify and integrating it, so you get the best of both worlds — a powerful store with a professional website
Do you work with businesses in any industry?
Yes. We’ve worked with restaurants, hospitality, medical, and professional services. The platform is flexible for all.
SEO & Marketing
Does your SEO setup guarantee I’ll rank on Google?
No one can guarantee rankings. What we do is set up SEO best practices (titles, tags, speed, mobile optimization) to give you a strong foundation.
Is the platform optimized for AI-powered search (like ChatGPT or Perplexity)?
Yes. The platform is designed with AI-first discoverability in mind. We generate a specialized llms.txt file every time you publish—this acts like a mini-sitemap that helps AI tools understand and reference your content accurately
Additionally, with server-side rendering, structured data (schema), automatic metadata, and optimized crawling, your site is AI-ready from Day One.
Does the platform help speed up SEO and content optimization?
Definitely. The built-in SEO dashboard plus AI-powered tools let you audit and fix issues, generate SEO metadata, alt text, and titles in one click, and do it up to nine times faster This streamlines optimization without needing plugins or manual tagging.
How does this help my business?
By making your site AI-search-ready and optimized at launch, your business becomes more likely to be accurately referenced, recommended, and surfaced by AI tools—even before traditional search engines catch up.
Do you run ads or manage social media too?
Our focus is websites, but we partner with digital marketing specialists who handle Google Ads, social media, and campaigns.
What makes you different from hiring a freelancer or using Wix/Squarespace?
Unlike DIY platforms or freelancers, you get a professional designer plus ongoing support, your site is never left outdated.
Support, Security & Reliability
Do you provide ongoing support?
Yes. Every monthly plan includes support — from technical help to updates, depending on your plan level.
What about security and updates?
All security, SSL, and platform updates are included. The system is always up to date and monitored.
Do you provide email accounts?
Do you provide email accounts?
We don’t host email directly, but we’ll guide you set up professional email through Google Workspace or Microsoft 365.